Library Ambassador training

Getting to know UKMC

UK Management College (UKMC) supports students studying higher education courses, including courses delivered with partner institutions. Students may have different courses, campuses and awarding or partner institutions. Always use the official UKMC website and your own course handbook to check the arrangements that apply to you.

Student Ambassadors help people feel included, share reliable information and direct students to the appropriate College team. They do not make academic decisions, investigate complaints or provide specialist professional advice.

UKMC website · Course handbooks · Who to contact · UKMC policies

Your specialist role

Help students discover and use library services, study spaces and learning resources with confidence.

Working with UKMC colleagues

You will work particularly closely with the Learning Resources and Library team. Share ideas, check arrangements and seek guidance before organising or publicising activities.

Helping students find resources

Show students where to find official library guidance, catalogue access, digital resources and support sessions. Encourage students to ask specialist staff for detailed enquiries.

Working with the library

Work closely with the Learning Resources and Library team to share accurate opening information, resources and study opportunities.

Inclusive study support

Consider students who study remotely, have caring commitments or need accessible materials. Promote options without assuming everyone studies in the same way.

Improving services

Gather constructive feedback on study spaces, borrowing, resources and workshops. Pass on themes without sharing unnecessary personal details.

Putting learning into practice

Plan one realistic activity, identify the colleagues you would involve, and consider how you will welcome students, communicate clearly and learn from feedback.