Social Media Ambassador training

Getting to know UKMC

UK Management College (UKMC) supports students studying higher education courses, including courses delivered with partner institutions. Students may have different courses, campuses and awarding or partner institutions. Always use the official UKMC website and your own course handbook to check the arrangements that apply to you.

Student Ambassadors help people feel included, share reliable information and direct students to the appropriate College team. They do not make academic decisions, investigate complaints or provide specialist professional advice.

UKMC website · Course handbooks · Who to contact · UKMC policies

Your specialist role

Tell authentic student stories and help promote approved activities through engaging, accurate and inclusive communications.

Working with UKMC colleagues

You will work particularly closely with the UKMC Marketing team. Share ideas, check arrangements and seek guidance before organising or publicising activities.

Creating useful content

Work with the Marketing team to plan clear posts about student opportunities, events and achievements. Match the message to the audience and platform.

Accuracy and approval

Check dates, locations, names, links and required approvals before publication. Do not speak on behalf of the College without authorisation.

Consent and accessibility

Ask for suitable permission before using identifiable photographs or quotes. Use readable text, captions and image descriptions where appropriate.

Handling online interaction

Respond politely within agreed guidance. Refer complaints, personal information and sensitive issues to the appropriate staff rather than debating them publicly.

Putting learning into practice

Plan one realistic activity, identify the colleagues you would involve, and consider how you will welcome students, communicate clearly and learn from feedback.