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UKMC Student Ambassador learning pathway

🌿 Wellbeing Ambassador

Wellbeing Ambassador training

Encourage belonging, listen respectfully and help students reach trained wellbeing or safeguarding staff.

Getting to know UKMC

UK Management College (UKMC) supports students studying higher education courses, including courses delivered with partner institutions. Students may have different courses, campuses and awarding or partner institutions. Always use the official UKMC website and your own course handbook to check the arrangements that apply to you.

Student Ambassadors help people feel included, share reliable information and direct students to the appropriate College team. They do not make academic decisions, investigate complaints or provide specialist professional advice.

UKMC website · Course handbooks · Who to contact · UKMC policies

Your specialist role

Promote belonging, healthy habits and access to wellbeing support, while respecting professional boundaries.

Working with UKMC colleagues

You will work particularly closely with the UKMC Wellbeing Office and relevant student-support colleagues. Share ideas, check arrangements and seek guidance before organising or publicising activities.

Creating a welcoming environment

Encourage supportive activities that help students connect, feel included and learn about available wellbeing services.

Working with the Wellbeing Office

Work closely with the UKMC Wellbeing Office when promoting wellbeing events, awareness campaigns and approved support routes.

Listening with care

Listen without judgement, respect privacy and avoid promising absolute confidentiality. You are a peer ambassador, not a counsellor.

Responding to concerns

If someone needs specialist help or there is an immediate safety concern, follow the appropriate College and emergency procedures. Do not attempt to manage serious concerns alone.

Putting learning into practice

Plan one realistic activity, identify the colleagues you would involve, and consider how you will welcome students, communicate clearly and learn from feedback.

Check your understanding

Answer all ten role-specific questions. You need at least eight correct answers to complete the assessment. You may try again.

1. A student feels isolated on campus. What is a helpful first response?
2. Which team is the Wellbeing Ambassador’s closest partner?
3. A student describes a serious personal crisis. What should you do?
4. What is a suitable wellbeing activity?
5. How should you treat private information shared with you?
6. A student asks whether you can provide counselling. What should you explain?
7. What should wellbeing publicity avoid?
8. How can you make a wellbeing event welcoming?
9. You notice repeated concerns about access to support. What is appropriate?
10. What is a core wellbeing ambassador boundary?

Your certificate details

Enter the name you want on your certificate and your UKMC or partner institution email. These details are used on this device to prepare the certificate; this activity does not send them to a server.

Accepted email endings: ukmc.ac.uk, wlv.ac.uk, aub.ac.uk, canterbury.ac.uk and hsu.ac.uk.

UK Management College

Certificate of Completion

UKMC Student Ambassador Development

Wellbeing Ambassador

This recognises that

has successfully completed the ten-question specialist knowledge assessment.

UKMC
LEARNING
2026–27

Dr Abbas Mohammed

Head of Student Non-Academic Engagement

UKMC Student Ambassador learning record